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WHAT IS THE RETURN AND EXCHANGE POLICY?
WE LOVE YOUR LOOK (BUT WE WON'T HOLD YOU TO IT).
Bought it but don't love it? That's OK. We've all been there.
You'll have 365 days to return most of Salient’s purchases for a refund, as long as your purchase is still in saleable condition. Returns within 90 days of purchase will be refunded to the original form of payment. Returns within 91-365 days of purchase will be issued a merchandise credit only. The Final Offer items must be returned within 30 days of the purchase date. Some departments, such as underwear, have special return policies, which are posted. While we cannot accommodate every return, we value you and will always be reasonable. We ask that you do the same.
Remember - we offer free returns every day on online orders. Our hassle-free return policy is part of our commitment to taking care of you every step of the way.
More than anything, we want you to love our style as much as we love yours.
Can I return merchandise that has been worn, used or altered?
No, we will not accept a return of merchandise that has been:
Returned without attached designer tags and/or any accompanying materials that were originally included
All returns are subject to evaluation by Salient. Please see tips below for keeping your items in returnable condition:
Shoes scuff very easily on any hard surface, so be sure to try on shoes on carpet. Shoe boxes are also an important part of the product presentation and must be returned undamaged.
Swimwear and Lingerie
Please try on swimwear and lingerie over underwear for sanitary reasons. Do not remove any protective slips.
HOW DO I RETURN MERCHANDISE PURCHASED ON SALIENTCLOTHINGCO.COM?